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Reported issue when drawing on graphics tablet
Reported issue when drawing on graphics tablet

What to do if your (Wacom) tablet's pen isn't working in Boords

Karen Mc Guinness avatar
Written by Karen Mc Guinness
Updated over a week ago

For a small number of users, there have been some problems with using Boords on graphics tablets (most commonly on Wacom tablets). 

In these cases, users have noticed that their tablet's pen doesn't work when attempting to draw into frames

While we're still working on finding the exact cause of the problem, in many cases the following solution has been successful: 

  • If you're using Windows 10, make sure that Windows Ink is de-selected in the Tablet's Properties. 

If this doesn't help to solve the problem for you, please get in touch and tell us your computer make & model, as well as the graphics tablet that you're using. 

Similarly, if you've had this problem in the past and have managed to rectify it, we'd love to hear from you! Tell us what worked for you so that we can pass it on to others with the same problem. 

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